Contact & Grievance Officer
We're a small, India-based team behind Habstack. The fastest way to reach us is email — we read every message and reply within 2 business days.
General support
Email: habstack.in@gmail.com
Use for: bug reports, feature requests, "how do I…" questions, joint goal trouble, account recovery help
Response: within 2 business days (Mon–Fri, IST)
Refunds
Refund requests go to the same email but with a specific subject line so we can prioritise. Full process is in the Refund Policy.
Email: habstack.in@gmail.com
Subject prefix: Refund request — <payment ID>
Decision: within 7 business days
Privacy & data requests (DPDP Act 2023)
For requests to access, correct, or delete your personal data, or to withdraw consent — see our Privacy Policy for the full list of rights. We respond within 30 days as required by the Act.
Email: habstack.in@gmail.com
Subject prefix: DPDP request — followed by the type (e.g. "access", "deletion")
Response: within 30 days
Grievance Officer
As required under India's Digital Personal Data Protection Act, 2023, we have designated a Grievance Officer to handle complaints about data handling. If you have a privacy concern that general support has not resolved, escalate here.
Office: Habstack Grievance Officer
Email: habstack.in@gmail.com
Subject prefix: Grievance —
Postal address: Maharashtra, India
Response: within 30 days
If we cannot resolve your grievance to your satisfaction within 30 days, you may escalate to the Data Protection Board of India at dpdpa.gov.in once the Board's complaint mechanism is operational.
Business / partnership enquiries
For partnership, press, or other business enquiries, email
habstack.in@gmail.com with the prefix
Business — . Please don't use this address for support questions; it slows down
everyone.
Registered business details
Habstack is operated by a sole proprietor in India.
Business name: Habstack
Postal address: Maharashtra, India
State / jurisdiction: Maharashtra, India
GSTIN: Not GST-registered
What we can't help with over email
- Banking issues with the funds you've transferred out of Habstack — contact your bank or UPI app's support directly
- Tax advice — please consult a chartered accountant
- Investment guidance — Habstack is not a SEBI-registered investment advisor
- Lost or compromised UPI PIN — contact your bank